Bath Brush FAQ's
March 28, 2023
- What is it made of?
The brush is made from food grade silicone and is BPA and latex free, it is an FDA approved material
- What is it used for?
It is designed to help shampoo babies hair as well as helping to remove cradle cap
- How big is it?
It is a small compact brush that fits nicely in the palm of your hand
- What colours are available?
The brush is available in pastel colours grey, pink and blue
- Will it hurt my babies head when I brush?
No, the material is a soft feel on babies heard and will help soothe the baby during bath time
- How can it be cleaned?
It is anti-bacterial and easy to clean. Use warm soapy water to clean the brush and ensure it is dried after use.
- Where is the product manufactured?
The Shnuggle bath brush is manufactured in China to high quality standards
Nappy Bin FAQ's
August 24, 2022
- What is it made of?
100% recyclable plastic. Polypropylene (PP) and TPE.
- What has the product been tested to?
-EN71-1
-Phthalate free
-BPA Free
- How much does it weigh?
The bin on its own is 1.43kg, the bin inside its packaging box is 1.78kg. Better bags roll on its own is 0.245kg and box including 3 rolls is 0.764kg
- Do the nappy bin bags have a scent?
No, the Better bags do not have a scent as we found via consumer feedback that certain smells such as lemon and baby powder put people off. Our bags have been tested to be smell proof and therefore no additional scent needed to be added.
- Do you still smell the nappies in the bin?
The Eco-touch nappy bin contains a dual-seal odour airlock to keep unwanted odours trapped inside. The better bags have also been tested to be smell proof for that added smell seal when being emptied.
- How many nappies does it hold?
The Eco-touch nappy bin will hold up to 26 size 1 nappies.
- Can you use different bags other than the better bags Shnuggle offers?
Absolutely, our Eco-Touch bin is designed to fit all other brands of bags including mesh! We do however recommend using our Better Bags to aid the smell lock. Our Better Bags are also 100% biodegradable and there are no expensive cassette refills.
- How is the nappy bin good for the environment?
Our nappy bin is made from 100% recyclable plastic and we use zero single use plastic in our packaging. Our Better Bags are also 100% biodegradable.
- Does it come with nappy bags?
Yes, all of our bins come with a pack of 5 Better Bags. You can purchase boxes of the Better Bags through our website. Each box contains 3 rolls of bags which is up to 135 days supply.
- What size is the bin?
The Eco-Touch nappy bin dimensions are L36 x W25CM x H43 cm.
- How do you empty the nappy bin?
To empty the bag please follow instructions provided. First press the lid to open, remove the funnel and close the lid. Then remove the top of the nappy bin with the bag attached, grab the bag and pull down to remove. Tie and dispose of the bag.
- How do you attach a nappy bin bag?
To attach the bag please follow instructions provided. First press the lid to open, remove the funnel and then insert the bag into the bin. Push the bag end into the slots to secure it in place and replace the funnel. Close the lid ready for use.
- How do you clean it?
All parts can be washed with warm soapy water or a diluted baby-safe bleach such as Milton. Dry thoroughly after cleaning.
Kneeler FAQ's
June 21, 2022
- What is the product tested to?
Physical Testing:
- Static load testing (up to 110kg)
- Fatigue testing (150N over 10,000 cycles)
Chemical Testing:
- EN71-1
- EN71-2
- EN71-3
- BPA (Toy Safety Directive)
- REACH – Cadmium
- REACH – PAHs
- REACH – Phthalates
- What is it used for?
Designed to be used with the Shnuggle baths to prevent sore knee for the parent wile bathing their child.
- How can it be cleaned?
Wiped clean with warm soapy water, do not use any harsh cleaning products
- What is it made from?
EVA foam with a PU strap. PVC free, Phthalate free, BPA free
- What colours are available?
We currently stock the product in grey as it goes with our most popular white/grey baby bath
- What is the size?
L 40cm x H 18.5cm x D 4.1cm
Washy FAQ's
June 21, 2022
- What is it made of?
Polypropylene and TPE. Tested and approved BPA, Phthalate, heavy metal free.
- Where is the product manufactured?
Manufactured in China to high quality standards
- What can it be used for?
It is designed with a soft rim to contour baby’s head and help to direct water away from their eyes
- How much water does it hold?
Approximately 350ml
- What size is the jug?
12 x 15 x 9.5 cm and weighs approx. 100g
- How can it be cleaned?
Clean with soft cloth and warm soapy water, ensure it is dry after each use
Wishy FAQ's
June 21, 2022
- What is the product made from?
The product is made from polypropylene and the white rubber material is PVC. Tested and approved BPA, Phthalate, heavy metal free.
- How does it work?
Light up star effect is triggered when in contact with water, it features a soft light and texture to support new born sensory development and with three parts to pull apart, play and connect, is the perfect bath toy to support co-ordination and play as baby grows.
- Is there a suitable age range?
0+
- Where is the wishy manufactured?
Manufactured in China to high quality standards
- Can the batteries be replaced?
Battery is non-replaceable and cannot be accessed to prevent risk of swallowing
- How long do the batteries last?
Approximately 1 year (more than 30,000 cycles of 20 seconds each)
- Is it waterproof?
Yes
- How do I clean it?
Soft cloth and warm soapy water
- What is the size?
7.4cm x 7.4cm x 5.8cm
- Is it heavy?
No, the product is perfect for bath time and can be disconnected in 3 different parts
Bath Stand FAQ's
October 27, 2021
- Where is this product manufactured?
Designed in the UK, manufactured in China to high quality standards
- What standards has the stand been tested to?
Shnuggle Bath Stand is tested and passes the very latest UK and EU safety standard EN 17072.
- What are the measurements?
L 78 x W 59.5 x H 103.5 unfolded
- Is this stand only made for the Shnuggle baby bath?
The stand is specifically designed to fit the baby bath. We cannot guarantee the safety or fit of any non Shnuggle product used in conjunction with the stand
- Is there a stand for the Shnuggle toddler bath?
No, we only have a stand for the baby bath
- Does it have adjustable height option?
No you cannot adjust the height, it is at waist height which takes the backache out of bathing baby and makes it a lot easier!
- What is the maximum baby weight for use of the stand?
This can only be used from 0 - 6 months old or when baby tries to stand up by itself, maximum weight is 9kg
- My bath stand didn’t come with a screw pack, are they missing?
The bath stand only has 2 screws which are already attached to the parts and need removed with the allen key provided and re-attached following the instructions. We purposefully designed the stand to make assembly as quick and easy as possible, the rest of the parts simply need clicked together
- Where can I use the stand?
Only on firm, horizontal, level and dry ground maintaining a safe distance from heat sources
- What is the product made from?
Stainless steel
- I have misplaced some parts of the stand, am I able to get replacements?
Yes, we have parts available for the stand. Please contact our customer service team hello@momcart.co.za for further information
- I have assembled my stand but it doesn’t look very stable, is it faulty?
Please ensure you have built the stand correctly, if you have thoroughly checked this and something still seems incorrect with the stand please contact our customer service team so that we can look into this further for you
- How much does the stand weigh?
3kg, it is lightweight and easy to move around
- How should I clean it?
Use a damp cloth and detergent to clean the stand if necessary
Squishy FAQ's
October 21, 2021
- How much does the squishy weigh?
1.25kg
- How big is the squishy?
- What can this be cleaned with without damaging it?
We recommend that you clean the Squishy using warm soapy water and a soft sponge. Please do not use any chemicals as this can affect the surface of the changing mat.
- What is the age range for this mat?
The squishy changing mat can be used from birth right up until 12 months+ , this can all depend on size and development stage of the baby
- Is the base of the mat non-slip? Does it have rubber grips?
There are no rubber grips, but the mat is safe to use on any changing table, or flat surface which can accommodate the squishy.
- Is the squishy waterproof?
Yes, it has a waterproof non-leak surface
- What is the squishy made from?
Non-toxic, baby-safe PU foam
- What standard is the squishy tested to?
There is no specific standard within the UK or EU that changing mats must adhere too. We test to all relevant chemical standards which include REACH and EN7-3. We undergo strict in-house physical testing to ensure the Squishy is safe to use.
- Will this fit on top of a changing table and will it be safe for use?
The squishy can be placed onto any changing table if the dimensions can accommodate the Squishy.
- Is there a warranty on this product?
Shnuggle guarantees all products a year from the purchase date against defects, this does not include general wear and tear or damage due to not following the care label. We cannot honour warranty claims without proof of purchase.
- What is the squishy used for?
It can be used for anything from nappy changes, tummy time or massages
- Where is it manufactured?
Designed in the UK, manufactured in China to high quality standards
- Can this change colour overtime?
No, but it may change colour if directly placed in sunlight
- Will the gentle incline make my baby slide?
The gentle incline, raises baby’s head slightly helping to ease colic and reflux particularly after baby has been fed. The incline is not large enough for the baby to slide down the mat
Toddler Bath FAQ's
October 19, 2021
- Where was this manufactured?
The Shnuggle Toddler bath was designed in the UK and is manufactured in China to high quality standards.
- Can I get replacement parts?
If you need spare parts for the toddler bath, please contact our customer service team: hello@momcart.co.za
- How should I store the toddler bath?
It is best to rinse the bath out with clean water and dry it with a soft cloth so that it is not stored damp. We also recommend not leaving it in a damp room during the drying process.
- Does this contain PVC?
No, the toddler bath does not contain PVC or latex rubber.
All the materials used are latex, BPA and Phthalate free and have been tested to a wide range of toxicity tests including heavy metals.
- Is it CE certified?
No, baby baths do not fall under the heading of products which can be CE certified.
- When can I switch to the toddler bath?
The toddler bath is suitable for use when your baby can sit unaided by themselves on the floor, and when they have outgrown the baby bath.
- What age can this be used from and how long will it last?
This can be used when the baby has outgrown the baby bath where they are standing up too often and can sit up unaided. This is typically around 9-12 months but this can depend on size and development stage, the toddler bath can then be used up to and around 4 years old.
- Would this fit in any bath?
The bath fits in most standard baths and shower trays, we recommend you measure this first before purchasing. The width at the top is 494.41mm and the width at the base is 389.69mm. The height of the bath is 387.32mm.
- Is the plug made from silicone?
The plug is made from TPE. All the materials used in the toddler bath are latex, BPA and Phthalate free and have been tested to a wide range of toxicity tests including heavy metals
- Would the toddler bath fit a bath support?
We do not recommend the use of a bath support inside the toddler bath
- Is there a stand for this bath?
No there is not a stand for this bath. The bath is very handy that it fits into most baths and shower trays and the plug makes it easy to empty and refill
- Is the plastic recyclable?
Yes the bath is made from polypropylene and is widely recyclable. However, you will need to check with your Local Authority to ensure it is recycled in your area. The backrest, feet and plug will need to be removed before disposing of.
- What are the dimensions of the bath?
Please see diagram below-
- How much does the bath weigh?
2kg
- How much water does the toddler bath hold? Is there a maximum limit?
We recommend filling it to the max line on the EVA foam backrest
- Does this bath have a bum bump like the baby bath?
The bum bump in the baby bath is a design that helps babies sit upright in a comfy position for the first 9-12 months and helps with support as they are unable to sit up comfortably themselves.
We designed the toddler bath without the bum bump but with a contoured base as when babies are transitioning over to this bath they will not need the extra support because at this point they will be able to sit up unaided.
- Can I have twins in the toddler bath?
For reasons of safety we advise only 1 child is bathed in the toddler bath
- What is the bath made from?
- Polypropylene Body
- EVA backrest
- TPE plug and feet
- What standards has the bath been tested to?
EN17072:2018 Bath safety testing
Baby Bath FAQ's
October 14, 2021
- How long can this bath be used for? What are the age recommendations?
It is suitable for babies from birth – 12+ months but this can depend on their size and development which they can then be upgraded to our toddler bath
- What is the bath made from?
All the materials used in our baby bath are compliant with international REACH material safety standards. Our bath is made from polypropylene (PP) and the back rest is EVA foam both of which are non-toxic and does not include PVC or BPA.
- What are the bath dimensions?
Height 35 cm
From base: L 34 x 25.5 cm
From top: L 59 x 39 cm
- Can the bath fit into a kitchen sink?
The bath can fit in most kitchen sinks although we recommend measuring this first, please refer to specification for dimensions
- Is there a weight limit?
We do not specify a maximum weight for our Baby Bath. Our advice would be to stop using the bath once the baby is standing up too often and are able to confidently sit up on their own. This is typically around 10-12 months but depends on their size and development stage.
At that stage, we have developed the Shnuggle Toddler Bath as a follow-on product.
- How do you to wash a newborn in this bath?
Newborns may need that little bit of extra support until they are strong enough to support their neck and head for the first 3-4 weeks. We always recommend you use one hand to support babies head or neck until they can hold up their own head and the other hand to wash. The bum bump is useful from birth as it will support babies' lower body.
If you have the bath raised, ie/ Kitchen sink or changing table, this makes holding babies' heads with one hand really easy. Then as soon as they can support their own head, you have a tub where the baby can sit unaided until they are 12+ months. Being able to move the bath closer to you will make it easier to support the baby than using a standard bath
- Is it okay to add additional support in the bath?
Parents shouldn't add anything to the bath as the baby bump is there to help support the baby. Adding additional items of support isn't necessary, it is safer to keep other items out of the bath when bathing the baby.
- Does the bath come with a stand?
We do have a bath stand that fits the Shnuggle bath which is sold separately on our website.
- Can I put this be put inside the toddler bath as a storage saver?
Yes the baby bath fits nicely inside the toddler bath
- How much water does the baby bath hold?
2 litres
- How heavy is the bath?
1.2kg
- How do I clean the bath?
Our recommended care instructions are simply to use a soft cloth and warm soapy water. Then allow the bath to air in a dry room.
- My foam backrest has started to peel off, is there a way this can be replaced?
Yes, we have spare backrests available upon request. Please email our customer service team hello@momcart.co.za
- Can I hang the bath up anywhere for storage?
We have not tested this with the bath just yet, it could be hung if you have something that fits.
- My baby is using its legs to pull itself up from the bath and it feels dangerous, what do you suggest?
We know babies can outgrow things quickly. A baby will go through stages in their development where they push against things and try to move, for many babies this is a phase and as the baby becomes more engaged with the water and toys at bath time this often reduces. If they are going through a very active phase they are likely to do the same in every bath, as per the safety guidance, as long as baby is supervised when having the bath this shouldn’t be dangerous and something that will stop happening over time.
- Is this bath suitable for a newborn? As I am mindful of the little bump in the middle?
The bath is suitable for babies from birth right up until 12 months, the bum bump is great as it helps support the baby
- Given the seated position and the low level of water, how do you wash baby's hair without putting water everywhere (i.e. outside the bath)?
You can use the washy jug to pour water over baby or the Shnuggle washcloths are also useful in doing this
- Where is the bath made?
Designed in the UK, manufactured in China.
- What safety standards is the bath tested to?
The Shnuggle bath is fully tested and compliant with all UK / EU / US / Australian safety standards and is re-tested annually.
- My bath is leaking what do I do?
Please check the plug is fully clicked in, if there is noticeable damage to the plug from wear and tear overtime we have replacement plugs, please contact our customer service hello@momcart.co.za for further information
- Does this fit inside a bath?
Yes, the bath should fit into most standard bath tubs or shower trays
- Can the bath be recycled?
The bath is made from polypropylene and is widely recyclable. However, you will need to check with your Local Authority to ensure it is recycled in your area. The backrest, feet and plug will need to be removed before disposing of.
- I have lost the rubber feet on the bottom of the bath, is there replacement parts for this?
Yes please email hello@momcart.co.za for further information
Moonlight FAQ's
October 07, 2021
- Will the light be bright enough for reading in bed?
Yes if the nightlight is close to the book!
- Is it suitable for a young baby?
Yes but it is not suitable for teething and is not a toy. The light is tested as safe for babies’ eyes and all materials are non-toxic, BPA free and phthalate free. We don’t recommend leaving baby alone with the nightlight in the cot or crib.
- Does this product pass all safety standards for the UK/ EU?
Yes, EN71 parts 1-3, toxicity testing for cadmium, Phthalates, PAHs, POP and SCCP. The LEDs and batteries are compliant with international safety standards and the product is tested safe for electromagnetic emissions.
- Is this product CE certified?
Yes
- Can I leave this light on all night?
Yes – it doesn’t get hot and will automatically switch off after 10 hours undisturbed to save battery.
Base (temperature) light is always on as long as the dock is plugged in.
- Is this easy for a child to operate?
Yes we have designed moonlight with small children in mind, that’s why there are no buttons switches etc. Moonlight understands when a child (or a grown up!) wants light and typically lights up when interacted with, gently going through a sunset function to promote sleep when left undisturbed.
In Adult mode, we wanted to make this easy to operate as this can be used during night-time breast feeding. A tilt will switch the light on and another tilt to switch it off when you are done.
- Does this come complete with charger?
The moonlight comes with a USB lead and guidance on suitable ports and chargers
- If I use a USB plug, does it need to be a certain spec?
Yes, as stated in the user instructions, at 5V DC plug less than or equal to 5Amp (5A) rating is suitable.
- Can I use my phone charger plug?
Fast charging plugs can cause a loose connection which will be unable to charge the light, you can check your plug prior to using for the amp and volt rating.
- What materials are used to make this?
Silicone, faux leather and plastic, all toxicity tested and BPA, Phthalate free.
- Does this product contain PVC?
No.
- Where is this manufactured?
Designed in UK manufactured in China
- My moonlight has become dirty, how do I clean it?
Gently clean with a baby wipe. Do not use harsh or abrasive cleaning chemicals, do not immerse in water.
- I have broken the strap. Can I buy a replacement?
All parts are fixed in place to improve safety so we cannot offer replacement straps.
- Is the material covering the light quite robust? I don’t want my children to be able to rip it open.
As part of the independent Laboratory testing Shnuggle have always carried out on new products we tested Moonlight to pass international bite testing and toy safety standards.
- How long does it take to charge?
Charge time for empty battery ~ 1hour 20 mins
Battery life at 20% brightness 33 hours
Battery life at 100% brightness 10 hours
- What length is the charger cable supplied?
2m.
- Does it get hot?
No, the lights used in moonlight are cool-touch LEDs.
- Can I travel with moonlight?
Yes, but it contains a rechargeable Lithium Ion battery so must be carried in hand luggage if flying.
- Where can I plug it in?
Any standard outlet, with a plug-USB adapter which is rated at 5V DC plug less than or equal to 5Amp (5A) or even a PC or USB plug is suitable.
- What is the lumen rating?
95 Lux
- What do the colours on the base of the moonlight mean?
The colours are temperature indicators as the base is a thermometer.
- My moonlight has stopped working/charging after a few months use, what do I do?
Please contact our customer service team, hello@momcart.co.za for troubleshooting options and assistance
- Is there a warranty with the product?
Shnuggle guarantees all products against defects for 12 months from the purchase date, we cannot honour a warranty claim without proof of purchase.
- How bright is the coloured light?
The light is not bright enough to disturb sleep, we purposefully designed the moonlight with low blue light levels to help promote a more restful sleep.
- My moonlight is flashing between 2 colours, is it faulty?
The colour flashing will only happen when the room temperature is precisely 21.5 degrees, and resolves itself as soon as the temperature changes to say 21.6. It is not a fault in the product as it is reading a precise temperature.
We would recommend trying the base in different rooms with varying temperatures to see how the dock reacts and if it stays on one colour for a period of time.
- How do I turn the product on?
The USB needs to be inserted into a plug in the wall and pushed into the slot on the base, to switch the moonlight on you will need a small pin or something similar to click in the on button once it has been charged on the base
- I would rather not leave the charge base in the room, how long will the light last in child mode without charging?
When fully charged this should last about 3 nights
Shnuggle Air FAQ's
October 06, 2021
Air is manufactured in China by Factories with strict quality control standards. The mattresses are manufactured in the UK.
Yes. Key standards are:
- Crib: EN1130: 2019
- Cot: EN716
- Mattresses: EN 16890, BS7177
All of our products undergo chemical (toxicity) testing, fire testing, and physical testing before we release them to market.
No; BSI does not test or certify baby and children’s products, therefore they won’t carry the BSI Kitemark. However, Air has been tested to stringent EU standards specific to baby cribs, cots, and mattresses.
No; CE marking is not possible for nursery furniture.
With respect to baby/children’s products CE marking is only relevant for:
- Toys
- Measuring instruments (e.g. thermometers)
- Electronic devices
We don’t classify air products by baby weight, but by the behavioural development of the baby.
For the crib this is suitable for 0-6 months or when baby starts to roll over, pull up or reach a weight of 9kg.
For the cot: When baby starts to climb out of the cot or reaches around 890mm height (this is around 2 years old) they should graduate to bed. Maximum weight of 13kg.
The air bedside crib already comes with a unique breathable mattress. The cot conversion kit does not and the Air Folding Cot Mattress will need to be bought separately.
Shnuggle Air mattresses are made from a breathable fibre mesh to help promote airflow and temperature control.
Inner – Polyester , Wadding - Polyester , Outer - Polypropylene
- Can you buy a replacement mattress?
Yes
- What are the mattress dimensions?
Crib has a standard ‘rectangular’ mattress shape and is 83cm long 50cm wide 3cm thick.
Cot has an ‘Oval’ mattress shape and is 120cm long 60cm wide 7cm thick.
We cannot guarantee that mattresses from other suppliers will fit and are safe for use with Air. Mattresses are tested in conjunction with the product and our mattresses are a custom shape for maximum safety.
Shnuggle Air mattresses are made from a breathable fibre mesh to help promote airflow and temperature control.
Our mattresses are of a firmness required by European safety standards. The lullaby trust recommends that firm, flat mattresses are safer for babies.
Don’t be tempted to add extra bedding to the mattress to make it ‘more comfortable’ babies don’t weigh as much as us and don’t need a thick soft mattress like we do. Bulky soft mattresses, or extra bulk or padding pose a risk of SIDs as they can conform to the face and cause a suffocation risk.
No all of our current mattresses are suitable for use on one side only, but can be rotated.
The mattress covers are water resistant rather than waterproof to maximise breathability. We have waterproof sheets available to purchase on our website that fit both the crib and cot mattresses.
No the side sleeper should be used with both straps when attached to a bed. Please contact Shnuggle to arrange for a replacement strap.
43- 64cm measured from the floor to the top of the mattress. The crib can be used with beds above 64cm from floor but drop side feature cannot be used. With very high beds keep in mind you will need to reach a little further to lift baby out.
- Does this fit all types of bed?
There are some beds which we do not advise use of the bedside crib with, however you can use the crib as a ‘standalone’ crib.
Unsuitable beds:
- folding beds
- sofa beds
- guest beds
- high sleeper beds
- low floor beds with ledge frames
- futon beds
- antique beds
- water beds
For normal use, with the option of a side opening, there must be no gaps between the bedside crib and the adult bed. If there is a gap, we recommend the mesh wall is zipped up at all times.
There are waterproof sheets and cotton sheets available for both the crib and cot on the bedding section of our website.
We recommend only using Shnuggle brand sheets as they are designed to fit our custom shaped mattresses. Our crib mattress size is fairly standard and you will be able to find other sheets to fit. For the Cot, other sheets may fit our product but please check they are tightly fitting without lots of leftover fabric and creases, as our cot mattress is an unusual shape.
- Is the height adjustable?
Yes the legs have a hidden height adjustment mechanism which can be set to match your bed height when you build your Air.
Crib is 15.9kg and Cot is 22kg
- Is this easily transported to use as a travel cot?
The Shnuggle Air is intended for use as a piece of furniture as opposed to for travel.
Yes, you can adjust the angle on the Air Crib to raise baby’s head above their feet to provide relief for reflux and colic. The recline is adjusted by changing the length of the feet fittings
We strongly advise against using the recline function in the Cot assembly
Yes, you can use the Air for premature babies following the lullaby trusts advice:
The safest place for your baby to sleep for the first 6 months is in a separate cot or Moses basket in the same room as you.
Some babies who were born very prematurely and spent some time in a neonatal unit may have been sleeping on their fronts for medical reasons. Babies may find it hard to get used to a new sleeping position at first, but keep putting your baby onto their back and speak to your health visitor, neonatal outreach team or GP if you are worried about how they are coping with this.
You should not place your baby on their front or use any type of equipment or rolled up blankets to keep them in one position when you get home, unless you have been told to do so by your baby’s doctor or paediatrician because of a medical condition. Babies who need to be given oxygen at home should be sleeping on their backs. You may have been told to increase the amount of oxygen if they are on their back instead of their front but this is still the safest way for them to sleep
Premature babies on neonatal units often sleep with hats on. Once your baby comes home they do not need to wear a hat indoors. Wearing a hat means your baby can’t release heat. The risk of SIDS is higher in babies who get too hot.
The lullaby trust has specific advice for premature babies:
https://www.lullabytrust.org.uk/wp-content/uploads/The-Lullaby-Trust-Safer-Sleep-Advice-For-Premature-Babies.pdf
- Is this product suitable for Twins?
The Lullaby Trust has no evidence that putting twins in the same cot, in the early months, places them at greater risk of sudden infant death.
However, there are some things you can do to increase safety:
- Never put twins together in a Moses basket or a small cot as they may overheat in the restricted space.
- If you chose to sleep them side by side in one cot, only do this in the early weeks, when there is no danger of them rolling towards or over each other.
- It is also an option, right from the start, to place them at opposite ends of the cot, each of them ‘feet to foot’. Each twin therefore has their own firmly tucked in bedclothes or baby sleeping bag.
- Do not use rolled towels, foam wedges, or other objects between their heads.
By the time the twins are big enough to roll over they should be moved into their own separate cots. All the safer sleep advice applicable to single babies should be followed whether the babies are in the cot together or not.
The textile elements of air can be hand washed or washed in a machine on a hand wash cycle at 30°C.
Please contact our customer services hello@momcart.co.za if you wish to purchase replacement fabrics.
- Can I use a blanket in this?
We follow the lullaby trust’s guidelines and recommend:
Firmly tucked in sheets and blankets (not above shoulder height) or a baby sleep bag are safe for a baby to sleep in. Be sure to remove any soft toys from the cot before each sleep period.
Sleep your baby in the feet-to-foot position and avoid using soft or bulky bedding such as quilts, pillows and duvets.
We also advise against pillow use:
Pillow use alone has been shown to increase the chance of SIDS occurring by up to 2.5 times. If you were thinking of using a pillow with your baby due to concerns for plagiocephaly (or ‘flat head syndrome’). There are techniques you can use that could help plagiocephaly which will not increase the risk of SIDS.
https://www.lullabytrust.org.uk/safer-sleep-advice/mattresses-and-bedding/
- Is this fire/flame resistant/ tested?
Yes, our materials have passed Fire test standards for cribs and cots. The textiles we use for Air have not been treated with Fire retardant chemicals and are inherently fire retardant.
The textiles we use for Air have not been treated with Fire retardant chemicals and are inherently fire retardant. This is part of the reason we chose polyester fabrics as opposed to cotton (we would have had to add chemicals to the cotton to make it fire safe).
Yes, the side on the Air crib can be unzipped and unclipped to provide easy access to baby in the night, this is to be laid onto the adult bed mattress for extra support. The side should never be left in the downward position if you are not awake, aware and supervising your baby.
Mobiles which would clamp to a cot through the bars of the cot will not attach to air, but some which clamp over an edge may be compatible provided that they can clamp to a tube/ rail of around 30mm thick.
We can’t guarantee the safety of any non-Shnuggle products when used in conjunction with the Air.
- How can I stop my quilt moving into the sleeper at night?
To ensure that your duvet, blanket, sheets or pillows do not fall into the crib and cause a risk to your baby, the crib Air side should never be left in the downward position if you are not awake, aware and supervising your baby.
- When do I purchase the extension kit?
There are bundles available on our website which you can purchase both the crib and cot at the same time along with the appropriate bedding and mattress needed.
If you prefer to wait until your baby is ready, it is time to transition to the cot when your baby is 6 months old, or starts to sit up by themselves (whichever comes first)
You will need our extension kit and our Shnuggle Cot mattress, you will also need Cot sheets.
We advise against the use of sleep positioners and other padded items for use in the Air due to the advice of the lullaby trust as per below:
“The safest place for a baby to sleep is a separate cot, crib or Moses basket. We recommend a firm, flat, waterproof mattress.
Products that we would advise you not to buy
There are some items that we would not recommend
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pods or nests
• pillows, duvets or thick heavy bedding
• cot bumpers
• hammocks
• sleep positioners
The key things are to make sure the mattress is firm, entirely flat with no raised or cushioned areas and waterproof and the cot is kept free of bumpers, toys and loose bedding. Pillows and duvets should not be used for babies under 12 months.”
https://www.lullabytrust.org.uk/safer-sleep-advice/sleeping-products/
A cot bumper is unnecessary for the air as the sides are mesh and textile.
Yes you can use the cot with a newborn if you wish, just follow the sleep guidelines of ‘feet to foot’ etc as usual.
Once your baby can sit up or roll over they need to be moved to a sleeping area with taller sides in order to be safe. Once your baby outgrows the crib (they start to roll over or sit) they should be moved to the cot for their own safety.
Rather than offering a height adjustable cot we chose to create a (more compact) bedside crib which can be used freestanding if you wish, and then converts to a cot when your baby is able to roll over or sit. This gives parents more room to have baby in their bedroom as per sleep safety guidelines during the all-important first months for sleep safety.
We wanted to create a sturdy bedside crib, if it rocks (especially) while attached to the bed there is a risk that arms/ legs etc could be trapped and baby could be injured when the side is opened, due to moving parts.
We have heard that some customers wanted a crib/cot without rocking because once baby becomes used to being rocked to sleep it is the only way they will go to sleep and can cause a dependence.
When the air is set up correctly, the baby's mattress should be below your own and the grey fabric barrier is level with or below your mattress.
There are very good reasons for not having baby’s mattress level with yours when the side is open (with respect to any side sleeper product)
- This can make it easy for baby to roll into your bed and be at risk of suffocation from blankets etc
- This can make it easy for baby to roll into a gap between the crib and your mattress
For this reason the Shnuggle bedside crib wall only drops partially, so that baby's mattress is below yours, to provide a barrier to protect your baby from the above factors.
When you attach your Shnuggle bedside crib to your bed, the grey part where the plastic insert is placed should be in line with or below your mattress, so that when you lower the side there is nothing protruding above your mattress.
- How long are the straps? Will they fit around my bed?
The straps are 460cm long
- Is the crib compatible with an ottoman bed frame?
The crib can be used with your bed depending on the thickness of your mattress, the width of the bed so the straps can be put on and if your bed reaches the height of 43-64cm measured from the floor to the top of the mattress.
I recommend attaching the straps as you would a divan bed, here is a diagram of how this is achieved:
It will work with your type of bed if it fits around the base and if the straps go all the way around the bed base (depending on width), and the top isn't opened. If top needs to be opened, you should fit straps with it open, and close down into the straps
Please ensure when the straps are on they are tight and to check the tightness before each use you can pull the bedside crib in a direction away from the adult bed.
When you attach your Shnuggle bedside crib to your bed, the grey part where the plastic insert is placed should be in line with or below your mattress, so that when you lower the side there is nothing protruding above your mattress.
- I have not got the Shnuggle bedside crib as I have a different crib. Do I need to purchase the crib before getting the conversion kit?
Yes, you will have needed the Shnuggle crib in order to use the Cot Kit to extend this into the larger cot.
Pebbly FAQ's
October 04, 2021
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What is the temperature range?
Pebbly will indicate that the water is too cold below temperatures of 30 degrees C
From 30-37 Degrees C Pebbly will indicate that the water is safe to use.
At around 34-37 degrees, It will light up all 3 white lights to indicate that the water temperature is perfect
When the water is too hot Pebbly will light up red. -
Does the product take batteries and are they included?
Yes, Pebbly requires 2x CR2032 batteries, which are included and can be replaced at home when necessary. -
How do I change the batteries?
Batteries can be changed by removing back panel, you will need a small screwdriver.
Remove all 5 screws and remove the old batteries. Be careful to dispose of the old batteries safely and do not put them in reach of infant or children. Be careful to keep the screws out of reach of small children too. Place brand new CR 2032 batteries inside and ensure all screws are securely fastened on the back cover.
4. Is it waterproof?
Yes, Pebbly is waterproof to standard IPX6 and can be used with the Shnuggle bath.
5. Is it safe for baby to use as a toy? Can my child chew this? Is it safe for babies?
Pebbly is not a toy and is meant for use by Adults, however we have tested Pebbly to international toy standards to ensure it is safe for use around babies and children.
6. Does it come with a warranty?
Pebbly is guaranteed against defects from 12 months after purchase date. To claim under warranty please contact the shop from which you purchased your Pebbly.
7. How do I switch it on and off?
When you first receive pebbly you will need to turn it on by holding the hidden button shown in Fig.1 of the user instructions until Pebbly lights up. After that you do not need to turn Pebbly on or off again. It will sense motion when you pick it up and after a period of inactivity it will go to sleep.
8. How long is the battery life?
Brand new CR 2032 batteries should last 6 months with daily use, after this they will need changed
9. Does it have an alarm to tell me when it’s too hot or too cold?
Pebbly does not make any noises, the colour of the lights displayed will let you know if the water temperature is safe or not
10. Can this check room temperature as well as bath temperature?
No, Pebbly is designed to indicate water temperature only. Our Moonlight nightlight is a nice option if you want a product to indicate room temperature.
11. How accurate is the product in telling the temperature?
Pebbly reads within an accuracy of 0.5° C
12. What is the life span of this product?
Our products are designed to last and include a warranty of 1 year. -
How quick is the product in giving a temperature reading?
In normal circumstances Pebbly will display an accurate reading in less than 30 seconds. -
Which age range is this product suitable for?
Pebbly is not a toy and is meant for use by adults, however we have tested Pebbly to international toy standards to ensure it is safe for use around babies and children. -
What is the product made of?
The outer part of Pebbly is Silicone and hard plastic components are ABS. All of the materials used are latex, BPA and Phthalate free and have been tested to a wide range of toxicity tests including heavy metals. The silicone cover is food grade quality. Pebbly does not contain any PVC or Latex rubber.
16. How do you know it is not working?
If your Pebbly is not behaving as described in the user instructions contact us for assistance.
17. Does this product pass all safety standards in UK?
Yes, and more, Pebbly has been tested to UK, EU, Australian, New Zealand, Canadian and American standards for infant products, electrical items and toy safety. Please note, Pebbly is not a toy and is meant for use by adults, however we have tested Pebbly to international toy standards to ensure it is safe for use around babies and children.
18. Will it ever lose colour?
Pebbly should not lose colour, fade, or bleed in water.
The pigment used to colour Pebbly is embedded within the plastic.
19. What does it mean when the lights are flashing?
When you place Pebbly in the water, it will ‘think’ for a while to be sure of the water temperature before it displays a reading. During this ‘thinking’ time the middle light on Pebbly will flash to let you know it has not settled on a reading yet.
20. What do the different colours mean?
Please refer to graphic below:
21. How do I clean it and does it have to be cleaned after every use?
You can clean Pebbly with a soft cloth and a mild detergent such as dish soap. Do not clean Pebbly with harsh chemicals such as bleach.
You don’t have to clean Pebbly after every use but it is a good idea to dry it off with a towel or soft cloth.
22. Will water get into it and create mould over time?
Pebbly has been tested for water ingress resistance, and should not allow water to enter unless the batteries have been replaced without assembling pebbly correctly again afterward. You can clean the edges of pebbly with a cotton bud if any build-up of suds appears.
23. Does it float in the water?
Yes, Pebbly floats and is self-righting so that you can always see its upper surface, even when there are lots of bubbles in the bath.
24. Are there any other colours available?
Pebbly is available in light grey only, to match most other products well and because this is our most popular bath colour.
25. Can this be used in the shower?
Pebbly is suitable for use only when in a container filled with water, such as a Shnuggle bath, sink, or home bath, it will not work in the shower unless you are using a bath or container in the shower cubicle.
26. Do the lights get hot?
The lights in Pebbly are LED and do not get hot.
27. Where was this manufactured?
Pebbly was designed in the UK and is manufactured in China to high quality standards.
28. Can I get replacement parts?
If you need spare parts for Pebbly please get in touch with our customer service team.
29. How should I store pebbly? Can I leave it in water?
We don’t recommend leaving Pebbly in water, dry your Pebbly off with a soft cloth or towel before you store it away. If you plan to store Pebbly for a long period of time (months or years) it is a good idea to remove the batteries.
30. Can I travel with it?
Yes, Pebbly is safe to travel with, we advise carrying Pebbly in hand luggage.
31. Will it electrocute my child?
There is no opportunity that Pebbly can cause an electrocution risk as the battery power is very low, and the batteries are not exposed to water.
32. Does this contain PVC?
No, Pebbly does not contain PVC.
The outer part of Pebbly is Silicone and hard plastic components are ABS. All of the materials used are latex, BPA and Phthalate free and have been tested to a wide range of toxicity tests including heavy metals. The silicone cover is food grade quality. Pebbly does not contain any PVC or Latex rubber.
33. Can I use this as a nightlight?
Pebbly is not intended for use as a nightlight. It is not bright enough and will not stay lit for long enough to be effective.
34. Is it CE certified
Yes, Pebbly is CE certified.
Pebbly has been tested to UK, EU, Australian, New Zealand, Canadian and American standards for infant products, electrical items and toy safety. Please note, Pebbly is not a toy and is meant for use by adults, however we have tested Pebbly to international toy standards to ensure it is safe for use around babies and children.